News

Even Flight Attendants Are Going Virtual

Airlines welcome metaverse

  • Airlines are jumping into the Metaverse bandwagon with virtual flight attendants.
  • Qatar Airways has launched a virtual reality experience that users can access through the company website.
  • Boeing even wants to build a real airplane in the metaverse.

James Lolitz/Getty Images

Soon the crew may serve you pretzels in the metaverse.

Qatar Airways has launched a virtual reality experience that users can access through the company website. The system includes a virtual cabin attendant who can answer questions about your flight. This is part of a move to provide virtual travel and assistants in Metaverse, a network of 3D virtual worlds focused on social connectivity.

“The content provided by virtual assistants can be concise and accurate,” Robb Hecht, professor of marketing at Baruch College in New York City, told Lifewire in an email interview. “Because the virtual assistant can access data about the customer, such as preferences, past purchases and future goals, the virtual assistant may feel that the customer is being treated in a personalized way.”

sky is the limit

Qatar Airways claims to be the first airline to introduce a virtual cabin crew that provides a digitally interactive customer experience. You can now visit the company website to virtually tour and navigate the check-in area at Hamad International Airport (HIA) and inside the cabin of the airline’s aircraft.

“With Metaverse, where physical boundaries are being challenged on a bigger scale than ever, all travel enthusiasts can enjoy a unique and immersive experience of award-winning products and services,” said Qatar Airways Group Chief Chief. “It’s exciting to be adopting a technology that makes it so.” Executive Akbar Al Baker said in his press release.

This experience was developed using Epic Games’ Unreal Engine, a real-time 3D creation tool, and MetaHuman Creator, a cloud-based app for creating high-definition digital humans. The virtual cabin crew contains a 3D human model named “Sama” whose Arabic name means “heaven”. “Sama” provides users with the features of both business and economy class cabins.

While this may seem entirely new, the virtual crew element is already there, Yann Toullec, CEO of metaverse company Univers, pointed out in an email interview. Consider safety protocols during launch. Many airlines have removed “human” demonstrations in favor of audio commentary and synchronized video clips. Passengers receive a comprehensive safety briefing from a virtual assistant, while flight attendants double-check overhead shelves, seat belts and seat backs.

“In the near future, we will see more digital in-flight food and beverage ordering or virtual assistants for anxiety and Q&A,” Toullec said.

flying in the virtual sky

Qatar is not the only airline that wants to take the Metaverse. Emirates plans to launch its own line of Non-Fungible Tokens (NFTs), a form of digital artwork stored on a blockchain that holders can sell and trade.

Earlier this month, Spanish airline Air Europa announced that it would be selling the world’s first series of NFT tickets, or “NFTickets”. With the purchase, owners can take advantage of special Air Europa flights to Miami Beach, as well as privileges and pre-art exhibitions.

“Innovation is in our DNA, we were pioneers in applying new technologies to our industry and for NFT to be the next step in the travel industry,” said Bernardo Botella, Global Sales Director, Air Europa. said. press release. “We are proud to be the first airline to use blockchain technology for inventory management and distribution. We are very excited to see how this will affect the overall trip and how it can improve the customer experience.”

silhouette of flight attendant with suitcase at sunset in parking lot

Mario Guti/Getty Images

Last year, Emirates became the first airline to launch its own VR app on the Oculus Store, providing users with an interactive cabin experience on Emirates A380 and Boeing 777-300ER aircraft. For example, a user can ‘pick up’ in the onboard lounge, ‘turn on’ the shower in the shower spa or close the door to the private suite behind it. You can also explore the cockpit.

Boeing even wants to build airplanes in the metaverse. The company plans to use 3D engineered designs coupled with robots that talk to each other, and global dynamics will intervene via Microsoft’s virtual reality HoloLens headset.

Hecht said that customers will soon be able to fly while fully interacting with the airline via virtual reality, allowing users to “live their lives virtually and have all their interactions in the depths of space anonymously,” wherever they are physically or It predicts that wherever you are, you can actually be personalized. Goes. “


More information

Even Flight Attendants Are Going Virtual

Airlines embrace the metaverse

Airlines are jumping onto the metaverse bandwagon with virtual flight attendants. 
Qatar Airways has launched a virtual reality experience, which users can access via the company’s website. 
Boeing even wants to build real planes in the metaverse.
James Lauritz / Getty Images

Flight attendants could soon serve you pretzels in the metaverse. 

Qatar Airways has launched a virtual reality experience, which users can access via the company’s website. The system includes a virtual cabin crew that can answer questions about the flight. It’s part of a growing movement to offer virtual travel and assistants in the metaverse, a network of 3D virtual worlds focused on social connection.

“The content delivered by the virtual helper can be succinct and exact,” Robb Hecht, a professor of marketing at Baruch College in New York City, told Lifewire in an email interview. “Virtual helpers can also make a customer feel addressed in a personalized manner, this is because the virtual helper may have access to data about the customer such as preferences, past purchases, and future goals.”

The Sky’s the Limit

Qatar Airways claims to be the first airline to introduce a virtual cabin crew offering a digital interactive customer experience. You can now virtually tour and navigate the check-in area at Hamad International Airport (HIA) and the cabin interior of the carrier’s planes by visiting the company’s website. 

“With physical boundaries beginning to be challenged by the metaverse on an increasingly larger scale, it is exciting to embrace a technology that enables all travel enthusiasts to enjoy a unique immersive experience of our award-winning products and services,” Qatar Airways Group chief executive Akbar Al Baker said in the news release.

The experience was developed using Epic Games’ Unreal Engine, a real-time 3D creation tool, and MetaHuman Creator, a cloud-based app for creating high-fidelity digital humans. The virtual cabin crew includes a 3D human model named ‘Sama,’ whose name is of Arabic origin and translates to ‘sky.’ ‘Sama’ presents to users the features in both the business and economy class cabins. 

While this may seem brand new, elements of virtual flight attendants already exist, pointed out Yann Toullec, CEO of the metaverse company Univers, in an email interview. Consider safety protocol during flight takeoff. Many airlines have removed the “human” demonstration in favor of descriptive videos synced with voiceovers. Passengers receive full safety instructions from the virtual assistant while the human flight attendants double-check luggage compartments, seat belts, and seat backs.

“In the near future, we likely see more inflight digital food and drink ordering, or even virtual assistants for anxiety and Q&A,” Toullec said.

Fly the Virtual Skies

Qatar isn’t the only airline trying to jump onto the metaverse bandwagon. Emirates plans to launch its own range of non-fungible tokens (NFTs), a form of digital artwork stored on a blockchain that holders can sell and trade.

Earlier this month, Spanish airline Air Europa said it would sell the world’s first NFT flight ticket series, or “NFTickets.” With purchase, owners will receive access to a special Air Europa flight to Miami Beach, as well as perks and events ahead of an art show. 

“Innovation is in our DNA, we have been pioneers in applying new technologies within our industry, and it can not be different with NFTs, which could be the next step in the travel industry,” said Bernardo Botella, Global Sales Director at Air Europa in the news release. “We are proud to be the first airline to adopt blockchain technology for inventory management and distribution. We’re excited to see where this could take travel as a whole and how it could improve customer experience.”

MarioGuti / Getty Images

Last year, Emirates became the first airline to launch its own VR app on the Oculus store, offering users interactive cabin interior experiences onboard Emirates’ A380 aircraft and Boeing 777-300ER planes. For instance, users can “pick up” items from the Onboard Lounge, “turn on” the Shower in the Shower Spa or close the private suite doors behind them. They can even explore the cockpit.

Boeing even wants to build planes in the metaverse. The company says it plans to use 3D engineering designs that will be twinned with robots that speak to each other, while mechanics around the world will pitch in through virtual reality HoloLens headsets made by Microsoft.

Hecht predicts that soon, customers will be able to fly while interacting with the airline entirely through virtual reality, allowing users “to conduct life virtually and have all interactions in the depths of an anonymous universe and actually be personalized wherever the user is or goes.”

#Flight #Attendants #Virtual

Even Flight Attendants Are Going Virtual

Airlines embrace the metaverse

Airlines are jumping onto the metaverse bandwagon with virtual flight attendants. 
Qatar Airways has launched a virtual reality experience, which users can access via the company’s website. 
Boeing even wants to build real planes in the metaverse.
James Lauritz / Getty Images

Flight attendants could soon serve you pretzels in the metaverse. 

Qatar Airways has launched a virtual reality experience, which users can access via the company’s website. The system includes a virtual cabin crew that can answer questions about the flight. It’s part of a growing movement to offer virtual travel and assistants in the metaverse, a network of 3D virtual worlds focused on social connection.

“The content delivered by the virtual helper can be succinct and exact,” Robb Hecht, a professor of marketing at Baruch College in New York City, told Lifewire in an email interview. “Virtual helpers can also make a customer feel addressed in a personalized manner, this is because the virtual helper may have access to data about the customer such as preferences, past purchases, and future goals.”

The Sky’s the Limit

Qatar Airways claims to be the first airline to introduce a virtual cabin crew offering a digital interactive customer experience. You can now virtually tour and navigate the check-in area at Hamad International Airport (HIA) and the cabin interior of the carrier’s planes by visiting the company’s website. 

“With physical boundaries beginning to be challenged by the metaverse on an increasingly larger scale, it is exciting to embrace a technology that enables all travel enthusiasts to enjoy a unique immersive experience of our award-winning products and services,” Qatar Airways Group chief executive Akbar Al Baker said in the news release.

The experience was developed using Epic Games’ Unreal Engine, a real-time 3D creation tool, and MetaHuman Creator, a cloud-based app for creating high-fidelity digital humans. The virtual cabin crew includes a 3D human model named ‘Sama,’ whose name is of Arabic origin and translates to ‘sky.’ ‘Sama’ presents to users the features in both the business and economy class cabins. 

While this may seem brand new, elements of virtual flight attendants already exist, pointed out Yann Toullec, CEO of the metaverse company Univers, in an email interview. Consider safety protocol during flight takeoff. Many airlines have removed the “human” demonstration in favor of descriptive videos synced with voiceovers. Passengers receive full safety instructions from the virtual assistant while the human flight attendants double-check luggage compartments, seat belts, and seat backs.

“In the near future, we likely see more inflight digital food and drink ordering, or even virtual assistants for anxiety and Q&A,” Toullec said.

Fly the Virtual Skies

Qatar isn’t the only airline trying to jump onto the metaverse bandwagon. Emirates plans to launch its own range of non-fungible tokens (NFTs), a form of digital artwork stored on a blockchain that holders can sell and trade.

Earlier this month, Spanish airline Air Europa said it would sell the world’s first NFT flight ticket series, or “NFTickets.” With purchase, owners will receive access to a special Air Europa flight to Miami Beach, as well as perks and events ahead of an art show. 

“Innovation is in our DNA, we have been pioneers in applying new technologies within our industry, and it can not be different with NFTs, which could be the next step in the travel industry,” said Bernardo Botella, Global Sales Director at Air Europa in the news release. “We are proud to be the first airline to adopt blockchain technology for inventory management and distribution. We’re excited to see where this could take travel as a whole and how it could improve customer experience.”

MarioGuti / Getty Images

Last year, Emirates became the first airline to launch its own VR app on the Oculus store, offering users interactive cabin interior experiences onboard Emirates’ A380 aircraft and Boeing 777-300ER planes. For instance, users can “pick up” items from the Onboard Lounge, “turn on” the Shower in the Shower Spa or close the private suite doors behind them. They can even explore the cockpit.

Boeing even wants to build planes in the metaverse. The company says it plans to use 3D engineering designs that will be twinned with robots that speak to each other, while mechanics around the world will pitch in through virtual reality HoloLens headsets made by Microsoft.

Hecht predicts that soon, customers will be able to fly while interacting with the airline entirely through virtual reality, allowing users “to conduct life virtually and have all interactions in the depths of an anonymous universe and actually be personalized wherever the user is or goes.”

#Flight #Attendants #Virtual


Synthetic: Vik News

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I'm Do Thuy, passionate about creativity, blogging every day is what I'm doing. It's really what I love. Follow me for useful knowledge about society, community and learning.

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