Tech

How to Fix It When a 5G Network Doesn’t Show Up

Troubleshoot why 5G is not working

Is your phone offline because 5G is not working? It’s frustrating when you can’t connect, but use the tips below to figure out what the problem is and get it back online as soon as possible.

This article covers troubleshooting steps when your phone won’t connect to 5G mobile network. This article covers non-5GHz related issues such as Wi-Fi networks not showing up because 5GHz Wi-Fi is different from 5G.

Why can’t I connect to the 5G network?

5G connectivity issues are seldom caused by user faults or problems that could have been avoided. Possible causes of the problem are:

  • There are temporary disruptions.
  • The phone does not detect the 5G network because it is out of range.
  • The following 5G towers are not working properly:
  • Your phone is not compatible with your network.

Many older phones cannot connect to 5G to save time going through all these steps. If your phone was manufactured before 2019, see step 8.

How to troubleshoot when 5G networks do not appear

Try some easier solutions first by following these steps:

Turn on Airplane mode, wait a few seconds, and turn it off again. Temporarily close the cell tower connection and then force a retry.

Restart your phone. See how to restart your Android device or restart your iPhone in every step.

Rebooting is not fun as it can take a few minutes for everything to get back to your phone and reload, but it’s a simple step that shouldn’t be overlooked.

This step is to reboot/restart your phone. do not reset. Restart and reset are different terms for doing different things on your phone. reset to default is Do one of the following, but do not do this early in the troubleshooting process.

Make sure your location is in 5G range. Although 5G is being deployed worldwide, there are large gaps that make 5G unreliable in many areas.

If you have a 5G-capable phone and have been recently connected to a 5G network, you can go back to previous standards like LTE/4G by moving a few feet.

Companies buying cellular service have coverage maps on their websites so you can see where you can get reliable service, but if not, check out the Ookla 5G map on Speedtest.net.

There are several types of 5G networks, and your carrier may support some networks that your phone doesn’t support. For example, if the map shows the low- and mid-band ranges of your location, but your phone doesn’t show 5G, it might be because your phone only supports 5G UWB.

Check with your carrier to see if your plan includes 5G. If you don’t see a 5G network on your device, it’s probably because you’re not paying for 5G access, even if you’re in an area that needs to support it.

Most companies include 5G in most plans, but check with your carrier for details.

Turn 5G on or off depending on the situation.

rotate it outside It’s already on, but you can’t connect to the network. At least that’s how your phone works on older types of networks like LTE.

Unfortunately, this may be the only solution, as sometimes 5G towers are to blame and there is no other way. If there’s always a certain tower nearby with connectivity issues, but 5G works elsewhere, it’s most likely the situation.

However, if you are unable to access the network because you followed these steps before, reverse these steps to turn it on. In ~.

You can turn your iPhone’s 5G on or off. voice and data setting area. search Preferred network type or network mode If you are on Android.

If your network type is already set up as something 5G should cover, such as: global or automobileChange to the option that best guarantees connectivity, like this: 5G on or 5G/LTE/3G/2G (auto connect).

Update your phone’s operating system to the latest version. The latest OS installation contains the latest fixes and improvements for your phone, and there are changes you might miss if you have an older version of iOS or Android.

If you are not sure how to update iOS or how to update Android, check it out.

Reseat the SIM card and clear the SIM toolkit cache.

Specifically:

  • Turn off the phone, remove the SIM card, then turn it back on without the card inserted.
  • Clear the SIM toolkit cache. Open Settings > Apps > View & search all apps. SIM Toolkit. open it and go storage and cache > clear cache.
  • Turn off the phone, reinsert the SIM card, then turn it back on.
  • Your phone may be too old. To find and connect to a 5G network, certain hardware is required on the phone.

    Phones that can connect to 4G may not work with 5G, especially if they were manufactured before 2019. If you don’t see 5G at the top of your phone and none of these tips help, you may not have a 5G-capable phone.

    To check, search the web or on the company website for your phone model number and check the specifications. I have to say whether 5G is supported or not.

    9 Best Smartphones of 2022 for Everyone

    For other options, contact the support team of the company that receives your cellular service. Let them know what you’ve already tried (all steps above). They may be able to do something on their side or provide additional advice regarding your phone/plan.

    You may need to try a full reset (see step 10), but it’s best to wait as long as possible. We recommend that you contact your service provider first.

    Reset your phone. It will erase all customizations you have made to it and restore the original apps and other software to factory settings.

    For more information, see How to factory reset your iPhone or reset your Android device.

    This step is drastic and should only be done if you can rely on your phone. have to 5G networks may be reachable, but after all of the above it is still unlikely.

    Contact your carrier. After resetting the phone’s software and completing everything else on this list, all you’re left with is the faulty hardware that prevents your phone from using 5G.

    There is nothing you can do other than repair your phone or replace it with a working phone.

    Frequently Asked Questions

    • Who has the best 5G networks?

      In terms of coverage, T-Mobile’s 5G network is the largest in the US, followed by AT&T, Verizon and US Cellular. However, on any network, the speed of a device will still vary depending on location and device.

    • How fast is 5G?

      Accessible by cell phones (mid-range), 5G can run between 100 and 4,000 megabits per second. For comparison: 4G typically reached 100 megabits per second.


    More information

    How to Fix It When a 5G Network Doesn’t Show Up

    Troubleshooting why 5G is not working

    Is your phone offline because 5G isn’t working? As frustrating as it is when you can’t get connected, consider the tips below to help you figure out what could be going wrong and get you back online ASAP.

    This article covers troubleshooting steps for when your phone won’t connect to a mobile 5G network. This article does not cover 5 GHz-related issues like a Wi-Fi network not showing up because 5 GHz Wi-Fi is different from 5G.
    Why Can’t I Connect to a 5G Network?

    5G connection issues are hardly ever caused by something you did wrong or could have prevented. Here are some possible sources for the problem:

    There’s a temporary malfunction.
    Your phone doesn’t see the 5G network because you’re out of range.
    The closest 5G tower isn’t working properly.
    Your phone isn’t compatible with the network.
    To save yourself some time walking through all these steps, keep in mind that many old phones can’t connect to 5G. See Step 8 if your phone was made before 2019.
    How to Fix It When a 5G Network Doesn’t Show Up

    Follow these steps in order to try some of the easier fixes first:

    Turn airplane mode on, wait a few seconds, and then turn it back off. It will temporarily terminate your connection to the cell tower and then force it to try again.

    Restart your phone. See how to reboot an Android device or restart an iPhone for all the steps.

    Restarting isn’t a fun process because it could be several minutes before you get back into your phone and everything loads back up, but this is an easy step you shouldn’t overlook.

    This step is for restarting/rebooting your phone, not resetting. Restart and reset are different terms that will do different things to your phone. Resetting is one of the steps below, but don’t do it this early in the troubleshooting process.

    Verify that there is 5G coverage where you are. While 5G has been deployed worldwide, there are huge gaps that make it unreliable in lots of areas.

    If you have a 5G-capable phone and you’ve been on a 5G network recently, moving even a few feet can push you back to an older standard like LTE/4G.

    The company you buy mobile service from most likely has a coverage map on their website to see where you can get dependable service, but if not, check out the Ookla 5G Map at Speedtest.net.

    There are multiple kinds of 5G networks, and your carrier could support some that your phone does not. For example, if the map shows low-band and mid-band coverage where you are, but 5G isn’t showing up on your phone, it could be because your phone only supports 5G UWB.

    Confirm with your carrier that 5G is included in your plan. If a 5G network doesn’t show up on your device even when you’re in an area that’s supposed to be supported, it could be because you’re not paying for 5G access.

    Most companies include 5G in most of their plans but check with your carrier for specifics.

    Turn 5G on or off, depending on your situation.

    Turn it off if it’s already on, but you can’t reach the network. That way, at least your phone will work on an older network type, like LTE.

    Unfortunately, this might be the only solution because sometimes it’s the 5G tower to blame, and there’s nothing else you can do. It’s most likely your situation if there’s a specific tower near you that you consistently have trouble connecting to, but 5G works in other places.

    However, if you’ve completed those steps before, and that’s why you can’t access the network, reverse those steps to turn it on.

    You can turn an iPhone’s 5G on or off in the Voice & Data area of the settings. Search for Preferred network type or Network mode if you’re on Android.

    If the network type is already set to something that should cover 5G, like Global or Auto, change it to an option that best ensures a connection, like 5G On or 5G/LTE/3G/2G (auto connect).

    Update your phone’s operating system to the latest version. The freshest OS installation contains all the latest fixes and enhancements for your phone, changes you’re missing out on if you’re running an out-of-date version of iOS or Android.

    See how to update iOS or update Android if you’re not sure how.

    Reseat the SIM card, and clear the SIM Toolkit cache.

    Do this, specifically:

    Turn the phone off, remove the SIM card, and then turn it back on without it inserted.
    Clear the cache of SIM Toolkit. Open Settings > Apps > See all apps, and search for SIM Toolkit. Open it and go to Storage & cache > Clear cache.
    Turn the phone off, insert the SIM card once more, and then power it back on.

    Your phone might be too old. Specific hardware has to be present in the phone to locate and connect to a 5G network.

    A phone that can connect to 4G doesn’t necessarily work with 5G, especially if manufactured before 2019. If you don’t see 5G at the top of your phone, and none of these other tips have helped, you might not have a 5G-capable phone.

    To verify, run the phone’s model number through a web search or on the company’s website and look at its specs. It should say whether 5G is supported.

    The 9 Best Smartphones of 2022 for Everyone

    Contact the support team at the company you get your mobile service through to see your other options. Let them know what you’ve already tried (all of the above steps); there might be something they can do on their end, or they might have additional advice to provide that’s specific to your phone/plan.

    They might have you try a complete reset (see Step 10), but it’s best to hold off on that as long as possible. Reaching out to the service provider first is wise.

    Factory reset your phone. It will delete all the customizations you’ve made to it and restore the original apps and other software to factory defaults.

    See how to factory reset an iPhone or factory reset an Android for all the details.

    This step is drastic, and you should take it only if you’re confident your phone should be able to reach a 5G network, but it still won’t even after considering all of the above.

    Contact the supplier of your phone. After resetting the phone’s software and completing everything else in this list, faulty hardware preventing your phone from using 5G is all that’s left.

    There’s nothing else you can do but have them repair the phone or replace it with a working one.

    FAQ

    Who has the best 5G network?
    In terms of coverage, T-Mobile’s 5G network is the largest in the U.S., with AT&T, Verizon, and U.S. Cellular trailing. The speed of your device on each network still depends on your location and device, however.

    How fast is 5G?
    The 5G you can access with your phone (mid-range) can run between 100 and 4,000 megabits per second. For comparison, 4G usually topped out at 100 megabits per second.

    #Fix #Network #Doesnt #Show

    How to Fix It When a 5G Network Doesn’t Show Up

    Troubleshooting why 5G is not working

    Is your phone offline because 5G isn’t working? As frustrating as it is when you can’t get connected, consider the tips below to help you figure out what could be going wrong and get you back online ASAP.

    This article covers troubleshooting steps for when your phone won’t connect to a mobile 5G network. This article does not cover 5 GHz-related issues like a Wi-Fi network not showing up because 5 GHz Wi-Fi is different from 5G.
    Why Can’t I Connect to a 5G Network?

    5G connection issues are hardly ever caused by something you did wrong or could have prevented. Here are some possible sources for the problem:

    There’s a temporary malfunction.
    Your phone doesn’t see the 5G network because you’re out of range.
    The closest 5G tower isn’t working properly.
    Your phone isn’t compatible with the network.
    To save yourself some time walking through all these steps, keep in mind that many old phones can’t connect to 5G. See Step 8 if your phone was made before 2019.
    How to Fix It When a 5G Network Doesn’t Show Up

    Follow these steps in order to try some of the easier fixes first:

    Turn airplane mode on, wait a few seconds, and then turn it back off. It will temporarily terminate your connection to the cell tower and then force it to try again.

    Restart your phone. See how to reboot an Android device or restart an iPhone for all the steps.

    Restarting isn’t a fun process because it could be several minutes before you get back into your phone and everything loads back up, but this is an easy step you shouldn’t overlook.

    This step is for restarting/rebooting your phone, not resetting. Restart and reset are different terms that will do different things to your phone. Resetting is one of the steps below, but don’t do it this early in the troubleshooting process.

    Verify that there is 5G coverage where you are. While 5G has been deployed worldwide, there are huge gaps that make it unreliable in lots of areas.

    If you have a 5G-capable phone and you’ve been on a 5G network recently, moving even a few feet can push you back to an older standard like LTE/4G.

    The company you buy mobile service from most likely has a coverage map on their website to see where you can get dependable service, but if not, check out the Ookla 5G Map at Speedtest.net.

    There are multiple kinds of 5G networks, and your carrier could support some that your phone does not. For example, if the map shows low-band and mid-band coverage where you are, but 5G isn’t showing up on your phone, it could be because your phone only supports 5G UWB.

    Confirm with your carrier that 5G is included in your plan. If a 5G network doesn’t show up on your device even when you’re in an area that’s supposed to be supported, it could be because you’re not paying for 5G access.

    Most companies include 5G in most of their plans but check with your carrier for specifics.

    Turn 5G on or off, depending on your situation.

    Turn it off if it’s already on, but you can’t reach the network. That way, at least your phone will work on an older network type, like LTE.

    Unfortunately, this might be the only solution because sometimes it’s the 5G tower to blame, and there’s nothing else you can do. It’s most likely your situation if there’s a specific tower near you that you consistently have trouble connecting to, but 5G works in other places.

    However, if you’ve completed those steps before, and that’s why you can’t access the network, reverse those steps to turn it on.

    You can turn an iPhone’s 5G on or off in the Voice & Data area of the settings. Search for Preferred network type or Network mode if you’re on Android.

    If the network type is already set to something that should cover 5G, like Global or Auto, change it to an option that best ensures a connection, like 5G On or 5G/LTE/3G/2G (auto connect).

    Update your phone’s operating system to the latest version. The freshest OS installation contains all the latest fixes and enhancements for your phone, changes you’re missing out on if you’re running an out-of-date version of iOS or Android.

    See how to update iOS or update Android if you’re not sure how.

    Reseat the SIM card, and clear the SIM Toolkit cache.

    Do this, specifically:

    Turn the phone off, remove the SIM card, and then turn it back on without it inserted.
    Clear the cache of SIM Toolkit. Open Settings > Apps > See all apps, and search for SIM Toolkit. Open it and go to Storage & cache > Clear cache.
    Turn the phone off, insert the SIM card once more, and then power it back on.

    Your phone might be too old. Specific hardware has to be present in the phone to locate and connect to a 5G network.

    A phone that can connect to 4G doesn’t necessarily work with 5G, especially if manufactured before 2019. If you don’t see 5G at the top of your phone, and none of these other tips have helped, you might not have a 5G-capable phone.

    To verify, run the phone’s model number through a web search or on the company’s website and look at its specs. It should say whether 5G is supported.

    The 9 Best Smartphones of 2022 for Everyone

    Contact the support team at the company you get your mobile service through to see your other options. Let them know what you’ve already tried (all of the above steps); there might be something they can do on their end, or they might have additional advice to provide that’s specific to your phone/plan.

    They might have you try a complete reset (see Step 10), but it’s best to hold off on that as long as possible. Reaching out to the service provider first is wise.

    Factory reset your phone. It will delete all the customizations you’ve made to it and restore the original apps and other software to factory defaults.

    See how to factory reset an iPhone or factory reset an Android for all the details.

    This step is drastic, and you should take it only if you’re confident your phone should be able to reach a 5G network, but it still won’t even after considering all of the above.

    Contact the supplier of your phone. After resetting the phone’s software and completing everything else in this list, faulty hardware preventing your phone from using 5G is all that’s left.

    There’s nothing else you can do but have them repair the phone or replace it with a working one.

    FAQ

    Who has the best 5G network?
    In terms of coverage, T-Mobile’s 5G network is the largest in the U.S., with AT&T, Verizon, and U.S. Cellular trailing. The speed of your device on each network still depends on your location and device, however.

    How fast is 5G?
    The 5G you can access with your phone (mid-range) can run between 100 and 4,000 megabits per second. For comparison, 4G usually topped out at 100 megabits per second.

    #Fix #Network #Doesnt #Show


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